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I’ve been thinking a lot lately about how I can become a better manager. In my position as Director of Operations, I manage anywhere from 8 – 12 people at a time. I find it difficult to provide effective training to my team with such a demand for my time.

A few thoughts I’ve had lately come from The One Minute Manager. You can of course read the summary or read the book, but I’ve found a few ideas to be really helpful:

Set goals

It’s important to set some goals and follow up. We run regular scrum meetings at VOLTAGE where we can discuss goals and make clear deadlines to achieve them.


When something isn’t done right, say something. This has been difficult to do as a small shop. We are used to doing things ourselves if it isn’t done right. But it’s better to clearly point out if something needs improvement.


If you want to scale you’ve got to be able to hand things off. It isn’t easy, but it’s worth it in the long run.

Just a few thoughts I had about improving management skills. Would love to hear your thoughts in the comments.